Optimise your recalls and reduce FTAs

There are several actions that need to be completed before and after every patient appointment – from recalling patients to sending out appointment reminders. These actions all affect your recall rates, short-notice cancellations and patients who fail-to-attend, which will in turn affect your overall chair-time utilisation and practice performance.

Benefits

Improve patient health outcomes

Ensure your patients get the ongoing routine care that they require

Improve recall
effectiveness

Minimise lapsed patients and optimise your patient recall rates

Reduce FTAs and cancellations

Significantly reduce fail-to-attends and short-notice cancellations

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How it works

With SMS and SMS replies automatically send SMS reminders and recalls to patients and enable them to reply to confirm their appointment – don’t rely on just sending email recalls and reminders. Remove the need to manually send out recalls and reminders, helping you follow up with overdue patients, reduce FTA’s and maximise chair-time utilisation.

With EasyPost send recall postcards directly to patients via our communications services without printing a single thing onsite at your practice. Choose from a range of letter and postcard templates and free up hours of administration time.

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