Get an Expert Opinion

Book a complimentary business review

Reach your business goals sooner and take your practice performance to a new level.

Get Free Expert Advice

Whether you’re opening a new dental practice or looking to join the Henry Schein One family, we offer a complimentary business review with one of our specialists.

Booking in a business review is the first step to optimising your practice performance and reaching your business goals sooner.

Accelerate your practice performance

Our specialists will conduct an in-depth analysis of your practice performance across a number of areas in order to:

  • Identify areas for improvement
  • Compare your practice performance to top performing dental practices
  • Provide best practice recommendations based on our research from thousands of Henry Schein One dental practices
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What we analyse

Practice Revenue

Average hourly earnings

Chair-time utilisation

New patient numbers

FTA rates

Treatment acceptance rates

Patient recall rates

Short notice cancellations

Workflow inefficiencies

What We Do

Our whitepaper Performance Monitoring: The Gateway to Sustained Practice Growth revealed that 80% of dental practices admit to not knowing enough about their business. We help you understand what’s working and what’s not in your business.


Depending on your situation, we may arrange an appointment to obtain some key data points for our analysis.


One of our specialists will discuss your results at a day and time convenient to you.


Receive a personalised report with best practice recommendations

You could achieve these results

Our top performing dental practices on the 12 month Customer Success Program who have implemented our best practice recommendations have achieved on average:

Revenue Growth 1

What’s more, our top performing dental practices are also achieving impressive results, including:

93% Chair Time Utilisation 1

Average Hourly Earnings of $730 1 2

34 New Patients Per Chair Per Month 1

72% On-time Recalls 1

Less Than 1% FTA Rate 1

1. Based on our top performing 20% of Henry Schein One Australia and New Zealand customers converting to EXACT dental software on the Customer Success Program for each Key Performance Indicator as at April 2020. 2. Based on local currency

Book a complimentary business review​