OASIS updates April 2021
We've been busy in OASIS
It’s been a long year for all of us. From the downs of having to deal with an unprecedented pandemic, to the ups of having our lives return to normality upon the easing of lockdown restrictions.
Here at Henry Schein One and OASIS, we’ve kept ourselves busy with one goal in mind: to make your lives easier.
Our OASIS team have been more focused than ever before on introducing NEW PROCESSES, NEW SOFTWARE FEATURES and NEW PROGRAMS to help your practice succeed, and we’d love to share what we’ve been up to.
Whether you’re a busy receptionist, or a fully booked practitioner, we’ve tried to make your life easier.
Read further and find out what’s been in the works – there’s truly something for everyone.
OASIS E-learning Portal
The OASIS E-learning Portal is now available for all our OASIS customers on a support contract – completely free of charge!
Whether you’re a new OASIS user or an existing customer, our E-learning Portal is tailor-made to provide insight, meaning and relevance to your day-to-day operations.
So that you can focus on providing excellent care and comfort to your patients, we’ll take care of training your new starters and upskilling your more experienced staff.
Register to enjoy the following benefits:
- Self-paced online learning material accessible from anywhere at any time
- Effortlessly train new staff on how to efficiently and effectively use OASIS
- Upskill experienced staff and expand their knowledge
- Complete courses on a range of topics specific to the learner’s role at the practice
- Appoint an E-learning Team Leader to track your practice’s E-Learning progress
Whether you have an invoice that needs correcting, or a new user you want added to your system – you can now reach us via chat.
- Start a conversation with our agents here by using the ‘Chat with Support’ widget on the bottom right of your screen.
- Ask us a question, and one of our agents will assist right away. You can come back to your chat at any time and pick up where you left off – your own time, your own targets.
- Also, to help make things easier for you, we’ve added a Chat button to OASIS* – assistance right at your fingertips, when you need it the most. *Note: OASIS version 12.09 required.
Here’s what our customers have to say:
“Fantastic job helping us”
“Awesome fast response”
“10 out of 10. Very quick to respond and very quick to resolve. Thank you!”
“Thank you, that was great, much easier than calling and being on hold”
“Highly recommended and very helpful”
Dental treatment can be expensive, and we’ve helped make it more affordable without compromising any of your own financials.
OASIS now integrates fully with world leading payment partners such as Afterpay, Openpay and Zip Pay, with many more yet to come.
Give your patients more payment options, allowing them to spread their payments over time, more options of treatment plans and increase the average value of your treatments.
Upgrade to OASIS 12.04+ and enjoy seamlessly processing payment partner transactions for your invoices in OASIS.
If you’d like to find out more, call our support team at 1300 889 668 or chat with us here.
We’ve continued making massive strides in ensuring that our customers, and your patients, have a great user experience when using our online booking integration. We have also worked with partners to increase online booking throughout, the HealthEngine integration is already live!
Booking failure rates are the lowest they’ve ever been due to our development teams’ efforts. We seamlessly switched over to newer, state-of-the-art technology to improve stability and of course security due to the rapid 'web world' changes we see every day - This newer technology is integrated within OASIS and improves online appointment processing.
New features, including appointment templating, reason configuration and appointment stacking, have all been added to save you time and hassle during the busy working day.
To find out more about the Online Booking module, call our support team at 1300 889 668 or chat with us here.
Stay tuned for our mid-monthly updates to find out what else we’ve been up to behind the scenes.
At Henry Schein One, we’ll keep striving to ensure that you get the best experience out of your software package.
If you have any questions regarding OASIS, you can contact, Hasan Kazmi, the OASIS Support Team Leader on 1300 889 668 or by emailing firstname.lastname@example.org