Keep In Touch With Your Patients This Festive Season

Wish your patients well in the new year

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Now is the time of year when many dental practices are sending their patients an SMS or letter, to wish them a happy holiday season as well as to notify them of the practice’s operating hours over the festive period.

It is also a great opportunity to remind patients to book an appointment and utilise their private health fund benefits before they restart on 1 January 2020.

Our Business Services team can assist you with sending an SMS or letter out to your patients. They can also assist with creating a list of relevant patients (for example, only active family heads who attended the practice in the past 12 months) and ensuring your message is sent only to this group of patients.

An example SMS message could look like this:  Best wishes for the holiday season! Holiday hours closed 20/12/19, reopening 6/1/20. Make the most of your health ins and book an apt before the end of the year [practice.phone] [practice.name]

We would recommend any message be sent before Friday 20 December, to ensure your patients have plenty of notice well before Christmas.

If you don’t have SMS or EasyPost and would like more information, or to book in a time to send your message, contact our Business Services team today at 1300 889 668 (option 1). Bookings are essential as places are limited.

Set your dental practice up for success

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